INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does shipping usually take?

 Shipping times vary depending on your location and the shipping method chosen. Typically, orders are delivered within 5-7 business days.

How do I order?

Ordering with us couldn't be easier. Simply select your product and pay securely online. Within 10 minutes you will have a secure link to customise and edit your design - take your time to make it just perfect. The reason we do this is that it allows you purchase and secure your product then customise within a time to suit you.

Can I cancel or modify my order after it's been placed?

As stated in our Terms and Conditions, all sales are final once an order is placed. We are unable to cancel or modify orders after they've been submitted. Please review your order carefully before completing your purchase.

Do you offer refunds or exchanges?

Our products are non-refundable and non-exchangeable. We encourage you to carefully review product descriptions and sizes before making a purchase. If you receive a defective item, please contact our customer service team within 48 hours of delivery.

Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping costs and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely through our payment gateway.

INFORMATION ABOUT US

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